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Hoarder Cleanouts

Let’s help your loved ones with something that feels too big to face alone, with expert hoarder cleanouts in Knoxville, Maryville, Farragut, Lenoir City, and more of TN.

Scroll down to discover our hoarder cleanout options, process, and pricing

You Don’t Have to Go Through It Yourself

We’ve worked with families in your shoes. Worried, worn out, unsure where to even begin.

Maybe you’re feeling ashamed. Or guilty. Or afraid of how your loved one will react.

Maybe you’ve tried to handle it yourself, and it just felt too big.
Or maybe you’ve been carrying this for years, and now you have to do something.

Whatever you’re feeling, it’s valid. And it’s okay.

This is hard.

And it’s also why we show up the way we do: Without any judgment. Without rushing you into a decision. Without disrespecting your situation.

There will come a day when the space is clear, the weight is lifted, and you can finally stop worrying.

That day can start now.

Specialty Items We Remove:

This Isn’t About the Mess, It’s About What You’ve Been Carrying

For so many families, the hardest part isn’t the cleanup. It’s making the call. So let us make this part easier for you.

You Don’t Have to Tidy First

We’ve seen worse. Truly. You don’t need to move a single thing before we arrive. Just open the door and we’ll handle the rest.

You Are Not Alone

Most of the time, it’s a son, daughter, or caregiver who calls us. You’re not alone in this, and you don’t have to figure it out by yourself.

Judgment Has No Place Here

We don’t gossip. We don’t post photos. And we don’t talk down to anyone. Your story stays your own and in our hearts, always.

We’re Trained for This Kind of Job

From safety gear to trauma-informed communication, our crew knows how to handle hoarding situations with professionalism and care.

You’ll Get Back What’s Truly Important

Photos, paperwork, keepsakes… if it’s important, we’ll find it. We sort with respect and return what’s meaningful to you or your loved one.

You Set the Pace

Some days move fast. Others need to slow down. Either way, this happens on your terms, without us rushing or forcing the process.

Bringing Compassion, Patience, and a Fresh Start to Every Home

Hoarder Cleanout FAQs

How is a hoarder cleanout different than the usual junk removal service?

It’s a whole different kind of job. We’re not just hauling off an old couch or clearing out a garage. We’re walking into someone’s life, and sometimes that means years of stuff, stacked wall to wall, with real safety issues underneath.

But it’s not just the physical side that’s different. There’s usually a lot of emotion in these homes. Guilt. Grief. Shame. So we don’t treat it like a regular job. We slow down. We show up with the right equipment and the right mindset.

What kind of hazardous materials do you deal with in hoarding cases?

It really depends on the situation. Sometimes it’s old food. Sometimes there’s animal waste, mold, and even human waste in the worst cases. We’ve seen a lot. But we’ve also got the gear and the training to handle it safely. If it’s in the home, we’ll deal with it. You don’t have to clean anything up before we come.

I know someone who needs help, but I'm ashamed of having let it get this far. What should I do?

That feeling’s more common than you think. We’ve talked to a lot of people who waited longer than they wanted to… because they didn’t know what to say. Or how to ask. Or where to even start.

But the truth is, none of that matters now. You’re here. And that’s enough. You don’t need to have it all figured out. Just tell us what’s going on, and we’ll take it from there.

Does the hoarder need to be present during the cleanout?

No. We’re a full-service removal company. That means we’ll lift, carry, and haul it from wherever it iaIn our experience, it’s better if they’re not. It’s not about hiding anything. It’s just that being there while it’s happening can be too much emotionally.

We’ve had jobs where folks started trying to pull things back out of the truck, or had panic attacks halfway through.

So now we recommend some space. It helps them. It helps us do our job right. And we always set aside anything personal or important; we’re not just tossing everything out.

You Can Trust the People We Send to Your Home

Hoarder cleanouts require a different kind of crew, and we built our team for exactly this kind of work.

Every team member is background-checked and professionally trained

No criminal records, no bad attitudes, no judgmental behavior

We’re clean-cut, polite, and respectful

We’ve handled hundreds of complex jobs with care and confidentiality

We show up in uniform, on time, and ready to work with empathy

We Know How Heavy This Feels, And We’re Here To Make It Lighter

Every hoarding cleanout is different, but the emotions behind them are often the same: fear, overwhelm, guilt, and not knowing where to start. We’re here to make it easier.

Connection

When you call, we listen. We’ll guide you through the next steps and clearly explain how we’ll protect your loved one’s privacy, safety, and dignity every step of the way.

Cleanout

We sort, clean, protect valuables, and give the space the care it needs without rushing the process or pushing anyone too far, too fast.

Peace

When it’s done, it’s not just the space that feels clearer. It’s your heart. Your mind. Your next chapter. And if you ever need us again down the line, we’ll still be here.

Stories From People That Dared Share The Burden And Are Now At Peace

Laura Luallen

★★★★★ 5/5

We had a hoarder in the family and Junk Galaxy was fantastic in getting everything cleaned up and cleaned out. Aaron, the owner, was great to work with.

The workers, Ryan, Luke, Bryson & David were prompt, professional, hard-working & respectful.

I would highly recommend Junk Galaxy for any junk removal needs and would not hesitate to call on them again in the future. If I could give more than 5 stars I would.

Make Room for What Comes Next And Protect Your Loved One With Expert Hoarder Cleanouts

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